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solely those of the hosts and their guests and not
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Well, hello everyone, I'm very glad to see you here again,
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and I'm very excited to have my guest Eddie Turner.
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Eddie is ranked number fourteen globally in six secutive years
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as a global guru in coaching. He really specifically works
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with emerging talent and he's able to identify people and
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help them develop for their next level. Eddie's a graduate
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of Harvard some Harvard programs, and he's internationally recognized as
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a leader in the field of leadership and organizational change.
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So welcome Eddie. I'm so glad to have you on
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the show.
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Well, Linda, thank you for having me, and you forgot
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to mention. The most important thing is that I am
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the number one band club holder of Linda Sharkey.
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Well, I probably only have one fan club person in
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the total. Well that's good, that's good. So Eddie tell
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me a little bit. Let's let's let's see the audience here,
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a little bit about you know, how did you get
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into this?
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What's your feeling? You know, we both worked at ge
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DO actually, which is interesting.
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Indeed, when uh we worked as as we affectionately called it,
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the General, and we both had the meatball on our forehead, right,
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that's what we said in Parland's. Now it's been quite
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some time. I did not know you there. I met
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you as an esteemed member of the Marshall Goldsmith one
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hundred coaches family, and I'll never forget that day you
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walked in and you instantly took over the room. You
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had us all in laughing and howling in laughter. And
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we've been friends ever since.
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Yep.
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And that was in San Diego. And you're not going
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to say what I said. No, I'm not gonna say what,
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but it was funny.
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Everybody did laugh.
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I think.
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I forgot her name, but she was probably sorry she
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called on me.
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Oh no, she wasn't eat eat eat Who put together
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the pre event for the annual meeting? Yes? Yes, no, yeah,
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you you definitely if we were not already in gear,
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you shortly took us there.
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Yeah, that's great. So tell me, so tell me the
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evolution of your career. How did you get to this
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wonderful spot where you are?
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Well, you talked about the life at GE. I had
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changed jobs every year as an information technology professional. I
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did not have a degree, and in those early days
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of the nineties, think about that, Yeah, you need an
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agree if you were information technology. And then when I
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landed at GE. I'll never forget when the recruiters called
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me and they said, we'd love you to take this
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job at GE. And I thought in my head I
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was working some really premier organizations, and I thought GE
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refrigerators and light bulbs, does anything wrong with that? But
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just like you know, so I went on the interview.
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It still took about three or four years before I
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realized I had landed a GE capital the financial engine
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of the entire organization, right, and the yes account for
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forty percent of the revenues and really set the standard
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for the globe. And of course, you know quoting Bill
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where you get educated in the ge way and the
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best in leadership, and so I often say I saw
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the best lead the best. But I was an information
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technology professional. The transition for me came or as you say,
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so beautiful here I discovered the next powerful chapter of
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my life when they said we can't use you any
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further without a degree, and so that sent me to
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get a degree. I did not understand the value of,
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you know, selecting an institution, and so I had a
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gentleman who took you on this meeting and he said, Hey,
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living in Chicago, you need to really go to Northwestern
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University of Chicago if you're going to need to compete
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with the type of folks we have working here. That
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landed me at Northwestern and that great school. Yes, ma'am
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it is. I am a proud wildcat as we say,
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And it literally changed my life. Yeah, I got the
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great education that he said I would. But in making
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that decision, once he told me he was up, he
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was happy with my decision because he didn't like the
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first ones I told him. He said, you're going to
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get a great education, but you're paying for the network.
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And that network really has really been the most transformacial component. Right. Yes,
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I got the education. Yes, it gave me a different
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mindset and way of thinking and truly a way of living.
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But the network, including one of the gentlemen who came
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and talked for our class that evening in twenty oh six. Yeah,
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do you remember, Bob d I remember because he and
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I are still friends twenty years later. He said, you're
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not a normal IT person. You've got a personality. So
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he took me in his wing.
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And it's kind of insulting actually, right.
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Well in some ways, in other ways, you know, I
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fully understand now what he was saying. Right, And so Bob,
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you took me this way. He taught me to business
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of learning and talent development because at that time he
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was the vice president of global learning and talent development
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for the number one search executive search firm in the world.
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I drink in struggles, right, Yes, So that took me
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out of this world in information technology. I still have
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a couple more years before I really hit my stride,
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actually five more years, but it led me to do
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in the work I do now as a leadership advisor,
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and that led me both the early experiences at GE
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combined with my studies at Northwestern University where I focused
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on leadership and organizational behavior to understanding this process that
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it takes to emerge as a leader when you're not
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already a leader. And then I created a point of
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view on well, what about those who are already senior
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leaders in an organization. We use the word emerging for
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one portion of leaders, those who HR calls hyphos high
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potential early on. But really the work of leadership is ongoing,
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and so even those who are senior leaders need to
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continue to emerge, to come into view, to be recognized
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as a leader, and not rest on past accomplishments. And certainly,
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if we don't believe that we have to continue to emerge,
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this world of AI is teaching us that we have
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to learn new skills, we have to come into of
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you improve ourselves as leaders all over again. How do you.
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See AI impacting all of this? It's fascinating, really.
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It absolutely is. It absolutely is. It might be said
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that number one is, especially as a former it professional.
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Moore's law was our entire industry, our professional revolved around
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and that was this concept that Robert Moore codify that technology,
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chips and processing double in speed every six months, So
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of course you had to keep up hostly, re certifying yourself,
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learning new skills, and staying abreast of the latest and
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grace and technology which was changing ever rapidly. If you
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spent six months out of it outside of the industry,
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as I ended up doing after studying leadership, pronomia dcial behavior,
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then you were almost like a dinosaur. Well, AI is
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increasing exponentially faster than what we've seen in it. So
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the impact is as leaders it's no longer enough to
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rest on the institution that we went to. Right it
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used to be a bona fines it might be said,
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could be traced to our pedigree because of the university
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we attended, corporations we've worked for, past job experience. Well,
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now AI has said we don't need people. You know,
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we could give you information really fast. It does, yes,
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you need task completed. You know, one of the number
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one firms in the world, that number one consulting firms
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in the world. There are AI algorithms right now that
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basically do what that firm does for no cost. Five
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thousand dollars an hour consulting fee is because of A.
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So it's disintermediating entire industries, entire professions.
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But new professions are going to come in behind it.
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Well, that's an interesting point. Historically that's been very true.
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And when technology was introduced, while it eliminated much of
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the manual work that we did, and now you have
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this new automation and of course there's always fear when
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my job is going to be eliminated. Well, no, here's
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a new job you can do with AI. This is
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a little different. So what will those jobs in the
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future be. We don't know yet. What we do know
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is the work entry level working legal for example, Wow,
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that's being documented and retrieved much faster by AI than
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any human could ever do. Things that you went to
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a high priced attorney for. Well, AI can do a
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lot of that inclinely viewing contracts. So what do those
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new roles look like. We don't know that precisely just yet,
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although it seems like every other week there's a new
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university coming out with a degree, both at the bachelor's
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and master's level. Right the what appears to be very
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clear is agility. How fast can you and I as
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learners adapt to these new technologies. How fast can we
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make assimilations that the bot can't.
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Do interesting interesting? So how are you using AI?
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Eddie?
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Oh?
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And I want to go back and ask you about
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how you have the Harvard experience too before we get
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out that. But how are you using AI?
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I challenge myself to do something new with AI every day,
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and that means everything from mundane activities that I like
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anyone else, like any great corporation, that I may have
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paid others to do in the past. I now employ
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AI to do those tasks for me, simple things or
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simple task that I do, even as an executive coach,
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as I do as i'm I have a very strong
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point of view. When it comes obviously to writing an authorship,
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I really believe that still needs to be my voice,
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my point of view, but certainly to have AI, for example,
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running analysis and make sure that I got everything correct
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is very helpful. So being a proof reader, if you will,
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it is probably better way of phrasing that not an author,
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but a proof reader, right, And certainly when it comes
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to research, when it comes to client analysis, research, developing products,
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developing a support system even for the day or for
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a particular client set, it is invaluable as everyone is
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discovering both at a corporate level and at an individual
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entrepreneurship level.
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Yeah, yeah, very very very interesting.
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So along your journey you end up at Harvard, So
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tell me about that, how that happened, What was the experience, like,
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what did you gain from it?
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There's not many things I say of transformational, So you
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pertably say that with regard to Northwestern, you hurt me
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say that now, I'll say that now with heart with
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Harvard in it. Because I didn't have a degree. The
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one thing I did have for certifications, and so I
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made it a point to always get certified on the
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latest and greatest technology, to be able to have that
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third party independent proof that I am as good as
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I say I am, that I have a base level
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of competency. So when I trans when I was transferring
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over into leadership development, and especially when it was very
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hard at first for HR people to take me serious
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because they would they would hire me, They wouldn't given
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opportunity right because they say, your resume screams it. So
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I'm showing job history, but I will show you anything
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in HR. So I began to apply that same mentality,
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I need to do what I did in it. So
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I looked for what are the best places for me
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to get that independent third party vetting that say I
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am as good as I say I am in leadership development.
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So I looked at several programs, including coaching. But one
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evening I was working with the woman who had now
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who's now become my wife and I we were engaged
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and I was sharing with her my view that every
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year I take a portion of my salary and I
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invest that toward an educational development experience. And I was
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suggesting that she started to do the same. So she
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at the time was in governmental affairs, and so I said, hey,
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why don't you look at this program at look at
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the Harvard Kennedy School and see if there's a program
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that you feel will develop you better. So she did,
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She applied. She was accepted very first. Right there. She said,
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you were right, this is amazing. I think you should
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come here and study. I said, no, No, that's the
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school of government. That's for you.
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Comment your people, your people, not my people.